Shipping policy

The Night Market Shipping Policy

Shipping Times

At The Night Market, we strive to ensure your purchases reach you as quickly as possible. Our standard shipping times are typically between 3-7 business days. However, please be aware that shipping times may vary in some cases due to factors beyond our control, such as carrier delays, holidays, or adverse weather conditions.

Order Processing

  • Processing Time: Orders are processed within 1-2 business days. Once your order has been processed, you will receive a confirmation email with tracking information.
  • Business Days: Our business days are Monday through Friday, excluding holidays.

Shipping Costs

Shipping costs are calculated based on the weight of the package and the destination. The exact shipping cost will be displayed at checkout before you complete your purchase.

International Shipping

We offer international shipping to select countries. Shipping times for international orders may vary significantly depending on the destination country and customs procedures.

Shipping Carriers

We partner with reputable shipping carriers to ensure your order arrives safely and on time. The carrier used for your order will be selected based on your location and the shipping method chosen at checkout.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order through the carrier's website.

Delays and Issues

While we aim to deliver within the specified timeframe, there are occasions where delays might occur. If your order is delayed or if you experience any issues with your shipment, please contact our customer service team at nightmarketco1@gmail.com for assistance.

Lost or Damaged Packages

In the unlikely event that your package is lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order as soon as possible.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

Thank you for shopping with The Night Market. We appreciate your business and are committed to providing you with an exceptional shopping experience.

Contact Us

If you have any questions or need further assistance, please contact our customer service team at nightmarketco1@gmail.com